FAQ

How can I contact you?

Please call (570) 430-4396 or Fax us at (570) 693-0421 or email sales@waverlycabinets.com.

Do you offer design services?

Yes, we offer professional design services. Please call us for further assistance.

Where can I review my order?

If you made an account when you ordered, go to the “My Account” link in the menu and you can find your “Orders” on the left hand side.  You will also get an email confirmation when your order is placed.

What is your shipping/delivery policy?

Our shipping policy is available here.

What is your return policy?

Please refer to our return policy page.

What forms of payment are available?

We do accept the following credit cards: Visa, MasterCard, American Express, Discover, Diners Club, JCB.  We also accept PayPal.

Is your website secure?

Our site is verified and secured with an SSL certificate from GoDaddy, on of the internet’s biggest and most trusted brands.  We are a verified merchant with Authorized.Net who we use for credit card processing.

I’m having trouble placing my order.  What should I do now?

For security reasons some orders are rejected if the entered information doesn’t exactly match the credit card.  Please verify your billing and shipping information including full name as it appears on your credit card, address, and credit card number.  If you are still having issues, we can assist you at (570) 430-4396 or email sales@waverlycabinets.com.

Are the cabinets shipped assembled?

By default our cabinetry is shipped Ready-to-Assemble.  Assembly is available for an additional fee.  Give us a call at (570) 430-4396 or email sales@waverlycabinets.com for a quote.

What are Ready-to-Assemble Cabinets?

Ready-to-Assemble (RTA) cabinets are flat packed for easy shipping and require assembly.  These cabinets include a cam system to make assembly easy and to create a sturdy cabinet.  View the assembly instructions page for full details.

What are your cabinets made of?

Our cabinetry from both GHI and Forevermark feature all-wood construction.  These cabinets are also CARB2 certified for low chemical emissions.